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National News

Feb 20, 2018
1:12PM

India Post starts Online Customer Survey


India Post has started online customer survey to get customer feedback regarding the services provided by it. Customer Feedback Survey which began from 16th of this month will go on till 15th of May and is available to the public through India Post Website www.indiapost.gov.in. 

Ministry of Communication and Information technology in a release said, through this Survey, the customer can give his/her feedback or opinion on the services provided by India Post. The customer can also provide his/her comments and suggestions. 

The Ministry said, on the basis of the feedback received from the survey, suitable inferences will be drawn upon areas to be improved, not only for a particular service but will also help in identifying the lagging post office.
The Ministry said, since inception in 1854, India Post has been serving its citizens by catering to their basic requirements of communications. Over the years, it has evolved by providing varied services to citizens in terms of Mail Services, Money remittances, Small Savings, Retail Services and Bill Payments.

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